Remember:

classification of conflicts in management activities;

possible causes of conflict situations in managerial activities;

modern methods of conflict resolution in managerial activities.

Understand:

essence and content of conflicts in the organization, sources and consequences;peculiarities of overcoming conflicts in the organization, from the point of view of management;the use of conflict situations for the benefit of the organization, as well as the purposeful formation of conflicts.

Apply:

knowledge and practical skills in conflict resolution; basic approaches to resolving conflicts in managerial activities;skills of constructive behavior in a conflict situation.

Analyze:

the latest information on conflict resolution technology in management activities,factors that influence the emergence of a conflict situation;  prospects for the development of the organization as a result of the conflict;new approaches to conflict resolution in managerial activities.

Evaluate:

organizations and technologies for conflict resolution in management activities,conditions and factors for the success of conflict resolution in managerial activities,results and perspectives of conflict resolution in the organization.

Create:

conflict resolution algorithm in management activities; recommendations and principles for the implementation of musical technologies for conflict resolution in management activities;cases and recommendations for actions in conflict situations.

Generalization of recommendations for the resolution of conflicts in managerial activities, study of the features of conflict situations in managerial activities, as well as research of conflict stages, analysis of factors affecting the emergence of conflict in the organization, principles of application of conflict resolution tools, methods of conflict prevention in managerial activities.