Code | М05032В |
Course unit | Reputation Management |
Nomber of credits ECTS | 3.0 |
Language of education | Ukrainian |
Learning outcomes of course unit | Learning: The concept and typology of reputation technologies; The concept of goodwill and methods of calculating goodwill; The main ways and methods of achieving the effectiveness of reputation management; Comprehension: Leading features, stages and components of business reputation and image; Knowledge (skills) application: Application of acquired theoretical knowledge about reputational and image technologies in practical activities; Analysis of: Information and communication tools of reputation formation; Assessment: Methods of creating a good reputation for functioning on the domestic and international markets; Creation of: Definition and development of a reputation strategy for companies; definition of manipulative technology in the implementation of reputational communications |
Types of educational work | Lectures, seminars |
Type of final control | |
Content of course unit | Reputation is a fundamental intangible asset. Reputation management. The main characteristics of reputation. Ways of forming a reputation. Financial support of reputation management. Reputation information base. Assessment of business reputation, calculation methods and tools. Reputational dangers. Anti-crisis communications as a tool to protect business reputation Legal protection of business reputation. |
Equipment (if applicable) | Not used |